Kaiser Hotel - Ulaanbaatar

Peace Avenue 10-2B 1St Khoroo, Sukhbaatar District, Ulaanbaatar, Mongoliashow map
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Highlights
6
GoodBased on  25 reviews
Overview

Kaiser Hotel is a 3-star property offering an excellent accommodation with laundry, ironing service and shoe shine.

The hotel is set 1050 meters away from Manzshir, museum. The venue is set 20 minutes' walk from Ulaanbaatar center.

It will take a 20-minute drive to get to Chinggis Khaan International airport.

Rooms

The hotel comprises 26 luxury rooms with heating, flat-screen TV, a seating area, a writing table and a phone as well as coffee/tea makers and a kettle. They also have en suite bathrooms with a shower, a hairdryer and slippers.

Eat & Drink

Guests will find the grill bar Berlin within a 5-minute walk.

Services

The on-site conveniences include a safety deposit box, a luggage storage and a lift.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   26.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Off-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant

Shuttle

Paid airport shuttle

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Hiking
  • Billiard tables

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • DVDs/ Videos for children
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Shared kitchen
  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mogolian National Modern Art GalleryMogolian National Modern Art Gallery1700 ft
Memorial Museum of Victims of Political PersecutionMemorial Museum of Victims of Political Persecution1700 ft
Choijin Lama Temple MuseumChoijin Lama Temple Museum2000 ft
International Intellectual MuseumInternational Intellectual Museum3300 ft
National Museum of Mongolian HistoryNational Museum of Mongolian History3300 ft
Chinggis Khan GardenChinggis Khan Garden2300 ft
National Amusement ParkNational Amusement Park2700 ft
Government Palace GardenGovernment Palace Garden3000 ft
National Academic Theatre of Opera and Ballet of MongoliaNational Academic Theatre of Opera and Ballet of Mongolia2000 ft
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BerlinBerlin600 ftBaruun Selbe Gudamj & Sambugiin Orgon Choloo
City NomadsCity Nomads1000 ftPeace Ave 16
Izakaya YorimichiIzakaya Yorimichi1700 ft
MaggianoMaggiano1900 ftOlympic Street
The Square PubThe Square Pub2000 ft2 Sukhbaatar Square
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Ulaanbaatar Railway StationUlaanbaatar Railway Station2.1 mi
Dunjingarav Shopping MallDunjingarav Shopping Mall1.1 mi
National Sport StadiumNational Sport Stadium1.1 mi
Mongolia National Sports StadiumMongolia National Sports Stadium1.1 mi
The Museum of Natural History UlaanbaatarThe Museum of Natural History Ulaanbaatar3700 ft
Zanabazar Museum of Fine ArtsZanabazar Museum of Fine Arts4600 ft
Winter Palace of Bogd KhanWinter Palace of Bogd Khan1.6 mi
Mongolia National ParkMongolia National Park1.3 mi
Ulaanbaatar Opera HouseUlaanbaatar Opera House1.1 mi
Zaisan MemorialZaisan Memorial2.3 mi
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Getting around
Airports
Chinggis Khaan International (ULN)9.1 mi
Train
Ulaanbaatar Railway Station2.1 mi
Amgalan Railway Station‎4.2 mi
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Reviews
6.0
GoodBased on  25  reviews
  • 7.8
    Fabulous

    Very good location. For the price you pay in the location it's in, it's fine. Only one member of staff speaks English and you can generally get things done. Airport pick-up was good and also I was flying back to Seoul at 6:40am, so the transfer back was fixed as well. And they even fixed a small foil-wrapped breakfast to take to the airport. But like I said, if you see the hotel as just somewhere to sleep near the city centre which is clean and at a good price then this is a good option.

  • 5.8
    Guest rating

    Good location Good choice for the breakfast Smiling staff

    We payed for laundry one morning, warning that it had to be done quick because we had to leave the next morning. But it appeared the laundry was made late in the night, so everything was wet when we left. By the way, this service is overcharged in this hotel compared to others. The bed had no sheets in our room and we realised it at 23h30 so we had to make it ourselves. We booked a room for the second stay one week ahead, but when we arrived, they forgot us so they cold only give us another room, smaller and with separated beds. And finally, they tried to charge 15$ more than we agreed the day before.

  • 2.8
    Guest rating

    The location was ok for accessing the centre of UlaanBaatur. There is nothing else good to say about this hotel.

    I paid £50 per night (for a twin room). There was no hot water for 4 days, no water at all for 1 day; wifi access was very poor; the main room light was inadequate; there was only one spare socket (so you could use the table lamp or the kettle but not both at the sane time); the curtains didn't close properly in front of a window with.a flashing neon light outside all night, the room was only cleaned once (so no bins emptied or toilet paper replaced); and the staff were unfriendly and unhelpful ( in contrast to other Mongolians we met who were charming). In the circumstances the very least I expected was not to have to pay for our mini-bar items (we consumed one set of beers, soft drinks and snacks, not the spirits) but we were still charged for these. The hotel offers hostel facilities for 3 star prices and I would certainly never stay there again.

  • 7.0
    Very good

    I had a room on the 4th floor. The hotel was clean and for the price, in comparison to other UB hotels was not bad value for money. The bed was a double size as requested and reasonably comfortable (for a hotel bed in Asia). The room was reasonably warm and an extra duvet was provided. Requested a non-smoking room and it did not smell of smoke. Car park was available as stated, breakfast room looked neat although was not up early enough to take breakfast. The prices of the minibar and restaurant menu seemed OKalthough did not utilise this service. There is also a sauna but i did not use it so cannot comment. At least one reception staff spoke very good English. Free cabled high speed internet provided as advertised but wi-fi was not strong The location is not bad; UB is not as massive as people would have you think and is less than 10 minutes walk to Sukhbaatar square. Complimentary/emergency essentials were provided - toothbrush, shower gel/shampoo, comb. 2 bath robes provided with clean towels. In terms of comfort, it was comparable to an old 5* hotel in the main square that was 1.5 times the price, although not as stylish.

    Although the shower was hot, my first morning ended up in a half-shower as the water seemed to run out. Odd experience as most people will complain about pressure or temperature; this just stopped! My room on the top floor seemed to have the window not complete (the latch was missing). One would not have been able to use the balcony if one intended to as it seemed to have not been accessed since construction finished. This didn't bother me personally. A socket fitting was loose in my room and would have been dangerous if one had kids in the room There was a weak wi-fi signal available in certain corners of the room so needless to say that the wi-fi was not fantastic. Booked.net description stated work desk but my room did not have this.

  • 5.4
    Guest rating

    It was so great that they allow us to check in so early without charging any more money. We were so tired when our train from Ulan Ude got Ulaanbaatar, so it was such a relieve!!

    - nobody at reception had an acceptable english level, so it was almost impossible to communicate with them, although I have to admit that they were so nice. - the carpet at the room doesn't seem very clean. - it says at the hotel info that it has a sauna among its facilities, but it doesn't.

  • 6.2
    Good

    Staf are nice but cannot comunicate well with me in english

    I booked on line and was inform that the 4 days stay willl be only usd300 but on the check out day , I had to pay usd 380 and it was converted to turks by the staff before payment by credit cards. DO I GET MY 80 USD BACK THRU MY CREDIT CARDS?

  • 4.2
    Guest rating

    The only good thing was the positioning, near Peace Avenue, the largest Avenue in the town.

    The first thing is that the hotel did not provide the basic services expected of by a 3 star hotel. In addition, the Wi Fi does not work, and the breakfast is very poor. Staff have little or no understanding of english, which made communication near impossible. The cleanliness of the hotel is the biggest problem. The sheets are old and dirty. They do not clean the room for the whole duration of your stay The hotel is not value for money, and does not adhere to the basic standards of a hotel. So if you could pay a little more, choose an alternative hotel.

  • 10.0
    Exceptional

    Fantastic rooms, close to the city, good food, clean. The people are very friendly and helpful. Compared to other hotels in Ulan Bator at Kaiser you will get the best price effort.

  • 6.6
    Good

    The access by road from the main avenue becomes easily waterlogged owing to the poor/non-existent street drainage, making access on foot quite difficult and treacherous at night.

  • 3.8
    Guest rating

    Large clean rooms and hot running water. Drop off service to the airport (at a cost, but at least convenient).

    Location was very poor to where I needed to be during the day, and just in general to the main areas of the city. At night it can be quite scary coming back as its tucked away in the back streets with no street lighting at all. Although advertised, wifi did not work the entire 3 days I was there. Staff care factor was non existent in regards to this. Moderately expensive.

  • 4.6
    Guest rating

    Big room Bath

    In a dangerous neighbourhood Facilities

  • 5.0
    Guest rating

    The location of kaiser was convenient. The breakfast was probably one of the better ones we have had in ulaanbatar With a coffee machine juice scrambled eggs fresh milk rather than powdered which was not so common in other places of all. There was a toaster and a small choice of cereals etc so in all it was probably the best breakfast choice although the coffee machine didnt always work. The best point was that the pick up from the Airport was comfotable, cheap and on time only 15 dollars compared to other public and private taxis we used.

    The street the kaiser was located on was a bit dodgy looking and full of potholes and didnt like the thought of walking back there at night as it was not very well lit.... The staff didnt speak very much englsih at all which made things difficult at times... The hotel looked in quite disrepair compared to the photos on the website so although the rooms were adequate for the same price we did actually find much nicer ones actually cheaper and in better locations. It wasnt so child friendly as we were travelling with our 20 month daughter and there were dangereous parts to the hotel on the inside down the stairwells

  • 6.2
    Good

    Staffs are generally kind and helpful. They have inroom internet connection (wifi & cabled), which is rare in Ulaanbaatar.

    No elevetor. Breakfast begins at 8 am.

  • 6.6
    Good

    Airport pick up service was very convenient.

    No trash box, little water drainage of shower booth.

  • 6.6
    Good

    The access by road from the main avenue becomes easily waterlogged owing to the poor/non-existent street drainage, making access on foot quite difficult and treacherous at night.

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Highlights
6
GoodBased on  25 reviews
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Chinggis Khaan International (ULN)9.1 mi
Train
Ulaanbaatar Railway Station2.1 mi
Amgalan Railway Station‎4.2 mi
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Check rooms and rates
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Rooms and Guests
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